Refund Policy

Return, Exchange & Cancellation Policy

Returns & Exchanges

We do not offer refunds to the original form of payment.

Eligible U.S. orders may be exchanged or returned for store credit within 21 days of delivery. Items must be unworn, unused, and in original condition. Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Exchanges are subject to availability. If your requested item is unavailable, we will issue store credit or you may exchange for another item. Any difference in cost will be charged or issued as store credit, as applicable. You may also request store credit in lieu of an exchange.

Order Cancellations

We begin processing orders quickly and cannot guarantee changes or cancellations after an order has been placed.

If you contact us before your order has been processed or shipped, we will do our best to accommodate your request. Once an order has been processed or shipped, it cannot be canceled.

International Orders

International customers are responsible for all applicable customs duties, VAT, taxes, brokerage fees, and other import charges unless they were collected at checkout.

Please do not refuse an international delivery. Refusing a shipment does not cancel the order or eliminate customs charges and may result in additional return shipping, customs, or carrier fees.

All international sales are final. International orders are not eligible for returns, exchanges, refunds, or store credit. Please review the product description and size chart carefully before placing your order.

If you believe you received an incorrect or defective item, please contact us at alli@allimarye.com before returning the item so we can help resolve the issue.

How to Request an Exchange or Return

Email alli@allimarye.com with your order number and request. Once an eligible return is received and inspected, your exchange or store credit will be processed within 5–7 business days.

If you have any questions, feel free to reach out to our support team.